Shipping Policy

Shipping Policy

Last updated: October 28, 2026

This store is operated by Oakie's LLC ("we", "us"). Thank you for shopping with us. This policy explains how and when your order ships.

Order processing

Orders are processed within 1–3 business days after payment is confirmed (Monday–Friday, excluding U.S. holidays). Because we work with fulfillment partners, items in one order may ship separately and arrive on different days.

Delivery times

We currently ship within the United States. Once your order has shipped, the typical delivery time is about 5–12 business days. Delivery times are estimates and can be affected by carrier delays, weather, holidays and high order volume.

Shipping costs

Free standard shipping on orders of $35 or more. For orders under $35, a flat $8 standard shipping rate applies. Faster shipping options, when available, and the final shipping cost are shown at checkout before you pay.

Tracking

You will receive a shipping confirmation email with tracking information as soon as a tracking number is available. Tracking can take a few days to show updates after the label is created.

Address errors

Please double-check your shipping address at checkout. We cannot be responsible for orders delivered to an incorrect address entered by the customer. If you notice a mistake, contact us right away at Amy@sticknslay.com and we will try to update it before the order ships.

Delayed, lost or damaged packages

If your order has not arrived after 15 business days, or arrives damaged or incorrect, please email us at Amy@sticknslay.com with your order number (and photos if damaged) and we will make it right with a replacement or refund.

Contact

Oakie's LLC – Amy@sticknslay.com